Store Manager

Job description

Job Summary
We are seeking a dedicated and experienced Store Manager to oversee our retail operations. The ideal candidate will be responsible for ensuring a high level of customer satisfaction while managing daily store activities, including sales, inventory, and staff performance. This role requires strong leadership skills and the ability to drive sales growth while maintaining operational efficiency.

Duties

• Lead and motivate the store team to achieve sales targets and provide exceptional customer service.
• Manage daily operations, including inventory management, cash handling, and POS transactions.
• Develop and implement effective sales strategies to increase store revenue.
• Monitor and analyze sales performance metrics to identify areas for improvement.
• Ensure compliance with company policies and procedures, including health and safety regulations.
• Train, mentor, and evaluate staff performance to foster a positive work environment.
• Handle customer inquiries and resolve issues in a timely manner.
• Maintain visual merchandising standards to enhance the shopping experience.

Skills

• Strong customer service skills with a focus on building relationships.
• Excellent time management abilities to prioritize tasks effectively.
• Proficient in budgeting and financial management for retail operations.
• Effective phone etiquette for communication with customers and vendors.
• Experience in sales management with a proven track record of meeting targets.
• Strong leadership qualities to inspire and guide team members.
• Familiarity with POS systems and cash handling procedures.
• Ability to manage a diverse team while fostering collaboration and teamwork.

Join us in creating an engaging shopping experience that keeps our customers coming back!

Job Type: Full-time

Additional pay:

• Commission pay

Benefits:

• On-site parking
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Microsoft Excel: 1 year (preferred)
• Retail management: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person